Can i return swimwear

Once we receive the return package and determine that it's eligible for a refund, you can refer to the following chart for an estimated timeframe on when to expect to receive your refund:. Thank you for your patience and understanding. Depending on the refund option you choose, refunds will be issued to your original account or as a coupon, which you can use to shop on Cupshe.

Please note that purchases made with coupons can not be returned or exchanged. Once our Customer Care Team has processed your return, your updated invoice should be visible in your Afterpay portal. You should expect to receive your refund from Afterpay within 10 business days. For more information about your Afterpay account, please contact Afterpay directly. Refunds are credited to the original form of payment. If your bank account has closed since you've made the purchase, you will need to contact your bank directly for information on how to receive the funds.

We can only issue refunds to the original form of payment, so if your card closed or canceled, you will need to contact the bank directly for further information. We will need you to provide relevant documents and share your updated account information so we can issue your refund to your secured account. Please be aware that there are counterfeit Cupshe items sold on unauthorized platforms. If you are unsure, you can clarify with our Customer Care Team to ensure you are buying a legitimate Cupshe item.

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Orders placed between the 1st of November and the 16th of December inclusive will be subject to an extended returns period. You will be able to return items purchased during this period up until the 13th of January. We hope you will be completely satisfied with any product purchased from Simply Swim. However, should you wish you can return it for any reason within 14 days from the date of despatch for a full refund less postage costs , excluding gift cards and E-gift cards.

We aim to process returns as soon as possible, however please allow up to 14 days for your refund to be processed during peak periods. Please take care when trying items on. If an item is returned to us in an unsuitable condition, worn or damaged, or is returned outside the returns window, we won't be able to refund you.

In this case, we would have to send the item back to you and ask you to cover the costs of delivery. If we feel that a customers returns pattern is unusual then we may have to deactivate the account. Once you have received the required returns number these start with RMA through the portal then please complete the returns form that's provided in your parcel and include it with the securely repacked item s you wish to return.

No returns form? No problem; simply include a note with your name, order number and the returns number. You can return your items to the address below. You will need to pay the postage costs and obtain proof of postage. Please be aware that you are responsible for the item s until they are received by us.

As such, please ensure that they are securely packaged. We advise you make a note of your tracking number and obtain proof of postage from the post office or from any other courier that you use to return the item. To track your return if you used our Royal Mail trackable service , locate your tracking number or barcode on your postage receipt. If you used our tracking label, it usually starts with two letters and ends in GB. You can enter the tracking number on the Royal Mail website to see if it has been delivered to us in Reading by clicking here.

If you sent the item back using your own postage method and opted for a tracked service then you will be able to check the tracking to see when it was received back. If you sent it back on a service without tracking then please allow up to 14 days from when we should have received your item back for your refund to be processed. You will receive confirmation via email once your refund has been processed and we aim to process returns within a week of receiving them.

Once it's received back, we'll process it as soon as we can and aim to have this done within a week. We'll send you an email to confirm once we have processed your refund. Please note that if you return items that then mean your order falls below the minimum for 'free delivery' then the standard delivery charge will be applied to the items you are retaining in your order. Yes, of course, if you need a different size of the same product then you can do this on the returns portal. If you wish to select a different product altogether then simply return the current item and purchase the new item separately.

Yes of course, you're more than welcome to return items from different orders in one package back to us. Please check your order before payment as our sizing is completely accurate. Taxes and Duties Orders from some countries may be subject to local customs and duties fees upon arrival.

All applicable customs fees, taxes and duties are the sole responsibility of the customer and will not be refunded by Ashanti Swimwear. In addition, some orders may experience customs delays.

Refunds if applicable We do not offer any refunds. However, if you decide to cancel your order before despatch send us an email at info ashantiswimwear. We will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.