What does southwest airlines do

Specific forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts and include, without limitation, words such as "plans," "believes," "expects," "anticipates," "may," "could," "intends," "goal," "will," "should," and similar expressions and variations thereof. Forward-looking statements are not guarantees of future performance and involve risks and uncertainties that are difficult to predict.

Factors that could cause these differences include, but are not limited to, the factors described under the heading "Risk Factors" in the Company's most recent Annual Report on Form K and in other filings, and as described in the press releases and other materials contained on this website. The Company assumes no obligation to update any forward-looking statements as a result of new information, future events, or developments, except as required by federal securities laws.

Share Price. Investor Relations. Print page Email page Share page Facebook Twitter. Business Essentials. Actively scan device characteristics for identification. Use precise geolocation data. Select personalised content. Create a personalised content profile. Measure ad performance. Select basic ads. Create a personalised ads profile.

Select personalised ads. Apply market research to generate audience insights. Measure content performance. Develop and improve products. List of Partners vendors. Your Money. Personal Finance. Your Practice. Popular Courses. Investing Stocks. Key Takeaways In , Southwest Airlines found itself with only three airplanes and a schedule that required four airplanes, a situation that meant the company needed to implement a quick turnaround in order to make its schedules work.

Use precise geolocation data. Select personalised content. Create a personalised content profile. Measure ad performance. Select basic ads. Create a personalised ads profile.

Select personalised ads. Apply market research to generate audience insights. Measure content performance. Develop and improve products. List of Partners vendors. Southwest Airlines LUV has become known over the past two decades as a thriving airline company operating in a time when most airlines have been struggling. Any company operating in the airline industry must maintain and strengthen a set of competitive advantages that differentiate it from its competitors.

Southwest Airlines' business model is based on extremely efficient operations, low-cost pricing, and innovative logistics solutions.

Furthermore, their strategy also includes a deep focus on customer experience and looking ahead. Finally, none of this would be possible without a motivated team of employees.

Through this sound strategy, Southwest achieved multiple competitive advantages that have allowed it to stay relevant in a rapidly changing world. The collapse in demand for flights throughout nearly put several airlines out of business, but Southwest was able to survive without major layoffs. When business conditions decline, only the strong survive.

Southwest Airlines is strong from both a size and a cost perspective. One way of measuring strength is size. According to this theory, large airlines will experience declines, but they will not actually go out of business. Southwest is one of the big four airlines in the U. That means Southwest has bigger reserves in cash, credit, and other assets than smaller airlines. Customers may use small portable electronic devices PEDs in "airplane mode" from gate-to-gate on WiFi-enabled aircraft.

Southwest Airlines Customer Representatives handle, on average, 80, calls daily; , calls weekly; and 2. Approximately Received , applications and hired 6, Employees.

Served an estimated 90 million bags of pretzels. Moved more than million pounds of cargo. Back to Top Southwest. Southwest was the first airline to establish a home page on the Internet. Initially, five Employees comprised Southwest's web site development Team, and the site took about nine months to create. The "Low Fare Calendar" feature on Southwest. In , a new site search tool was added to Southwest. Rapid Rewards Enrollment forms were updated with a modern look and feel to ease the enrollment process.

Southwest launched new versions of both the Southwest iOS and Android and Southwest mobile web site in In October of , Southwest released its first iPad app.

Customer are also now able to sign up for the Rapid Rewards Credit card in mobile while making a booking. In addition to being able to book and manage domestic and international flights, Customers are able to make hotel, and complete vacation package reservations on Southwest.

Southwest has an industry-leading balance sheet and have investment grade ratings from all three credit rating agencies.